Sales Policy

Effective Date: January 4, 2025

At Strongrapic, we aim to provide an exceptional shopping experience while ensuring clear and transparent terms for all transactions. Below are the key components of our Sales Policy.

1. Product Availability

  • Stock Availability: We strive to ensure that all items listed on our website or in-store are available. However, due to high demand during the holiday season, some products may be out of stock. In such cases, we will notify you immediately and provide alternative solutions if applicable.
  • Product Descriptions: We make every effort to provide accurate product descriptions, including images, sizes, colors, and pricing. However, variations may occur due to lighting or manufacturer updates.

2. Pricing

  • Price Accuracy: All prices on our website are in U.S. Dollars (USD) and reflect the latest information available at the time of posting. Prices may change due to discounts, promotions, or adjustments by suppliers, but these changes will be communicated clearly to our customers.
  • Sales Taxes: Sales tax will be applied to orders based on the applicable rate for your location. The final total, including taxes and shipping, will be displayed at checkout.
  • Promotions and Discounts: We offer periodic promotions and discounts that may require a special coupon code. These discounts cannot be applied to previous orders or combined with other offers unless otherwise stated.

3. Ordering

  • Order Confirmation: After placing an order, you will receive an order confirmation via email. This email confirms that we have received your order, but it does not necessarily mean the order has been processed or shipped.
  • Order Acceptance: We reserve the right to cancel any order if there is a pricing error, item unavailability, or any other reason that prevents the fulfillment of the order. We will notify you if this occurs and provide you with a full refund if applicable.

4. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other Secure Payment Methods as available at checkout

All payments must be completed in full before your order can be processed. By providing payment information, you authorize us to charge the full order amount, including taxes and shipping.

5. Shipping & Delivery

  • Shipping Methods: We offer a variety of shipping options, including standard, expedited, and express services. Shipping costs will be calculated at checkout based on your location and chosen delivery method.
  • Processing Time: Orders typically ship within 1-2 business days of confirmation. During peak seasons (e.g., holidays), processing may take longer. You will be notified if there is a delay in shipping.
  • Delivery Time: Estimated delivery times depend on the shipping method chosen and your location. Please note that delivery times are estimates, and actual delivery may vary due to factors beyond our control (e.g., weather, carrier delays).

6. Returns and Exchanges

For information on returning or exchanging items, please refer to our Return Policy.

  • Returns must be made within 30 days of receipt.
  • Items must be unused, in original condition, and in original packaging.
  • Custom or personalized items are not eligible for return.

For assistance with returns or exchanges, please contact our customer support team at info@strongrapic.net or (813) 986-4202.

7. Cancellations

  • Order Cancellation: If you wish to cancel your order, please contact us immediately. We will do our best to accommodate cancellations, but once the order has been processed or shipped, we may not be able to cancel it.
  • Refunds: If your order is canceled, a full refund will be processed to your original payment method. Please allow 7-10 business days for the refund to reflect in your account, depending on your payment provider.

8. Sales Tax

  • Sales Tax: All applicable sales taxes will be added to the total cost of your order based on your location. Tax rates vary depending on your state or local jurisdiction.
  • Tax Exemption: If you are tax-exempt, please contact our customer service team at info@strongrapic.net prior to placing your order to make arrangements for exemption verification.

9. Special Orders and Custom Products

  • Custom Orders: Custom or personalized items are available upon request. Prices for custom orders may vary based on the design, materials, and labor involved.
  • Non-returnable: Custom products are non-refundable and cannot be returned unless defective or damaged.

10. Promotions and Discounts

  • Discount Codes: If a promotional code is used, it must be entered at checkout. Codes cannot be applied after an order has been placed.
  • Special Offers: Promotions or discounts are subject to availability and may have specific terms and conditions. These offers cannot be combined unless otherwise stated.
  • Exclusions: Certain products may be excluded from promotional discounts, such as custom products, clearance items, and other sale items.

11. Warranty and Limitation of Liability

  • Warranty: Products sold by Strongrapic come with the manufacturer’s warranty, where applicable. Please refer to the product packaging or description for details on warranty coverage.
  • Limitation of Liability: Strongrapic is not liable for any indirect, incidental, or consequential damages arising from the use of our products, including loss of profits, property damage, or injury. Our liability is limited to the value of the products purchased.

12. Governing Law

These sales terms and conditions are governed by the laws of the State of Florida. Any disputes arising out of the use of our website or transactions will be resolved in the courts located in Hernando County, Florida.

13. Contact Us

If you have any questions about our Sales Policy or need assistance with your order, please contact us:

By making a purchase with Strongrapic, you agree to abide by our Sales Policy and all associated terms and conditions.